In 2014, under the pressure of European Commission, the European Central Bank and the International Monetary Fund, the Hellenic Ministry of Health (Electronic Government Directorate) initiated a series of discussions with all Health-IT vendors licensing software to the 139 Medical Units of the Greek National Health Network (NHN). The aim was to identify a business and technology architecture enabling Hospitals’ IT Systems integration with the newly established Business Intelligence System of MoH, thus facilitating direct operational data collection, analysis and visualization in the form of critical performance indicators about NHN. The discussions resulted to a project footprint with a cost estimate of more than €2m and an unbelievable administration complexity for that period.
In 2017, the same project was launched under a €200k contract covering 58 Hospitals all around Greece, with the belief that a low-code platform with a distributed architecture could rise to the challenge. Within 6 months, MoH and its contractors used Primordia to deliver the BICONN family of Apps, i.e. an e-Government Gateway handling the streamlined flow of 9 complex datasets from each participating Hospital to MoH BI System.
Analytical documentation of Patient Incidents towards hospitalization, with diagnoses and demographic information
Clinic to Clinic Patient Transfers documentation, within the hospital, as well as between hospitals and private clinics
Documentation of Patient Discharges from hospital clinics, incident completions, and respective diagnoses
Patient charges during hospitalization, characterized by service type, charge kind, department, diagnosis
External Patient charges, characterized by service type, charge kind, department, diagnosis and incident type
Documentation of logistics transactions among hospital departments; drug and consumables supplies and circulation
Documentation of accounting and trade transactions, budgeting, stock inventory, payments and balance sheets
Personnel records and payroll analysis, in individual employee level, along with its professional demographics
Information for registered and concluded Appointments with clinics, services or individual doctors of the hospital
In 2019, a new App was developed for the MoH Management, delivering a fully dynamic Dashboard with advanced data visualization components, through which Network Monitoring becomes even more efficient. Apart from the locally-executed Operations, the App is additionally orchestrating Distributed Services of collaborating Nodes (Hospitals) in order to provide instant access to remotely hosted data (e.g. data error logs).
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